Case study
Movistar Argentina

The goal
Movistar Argentina, part of the Telefónica Group, a provider of mobile and digital services across the country. In a highly competitive market for mobile phone sales, the brand set out to increase conversions through its online store. To lead this initiative, Movistar partnered with media agency, Havas Argentina, to run digital campaigns focused on driving sales while improving marketing efficiency and return on ad spend (ROAS).
The solution
To meet its growth objectives, Movistar Argentina, in partnership with Aleph, adopted Microsoft Advertising’s Performance Max (PMax) campaigns.
This AI-powered solution enabled the team to automate bidding and targeting across Microsoft’s full suite of advertising channels. By providing campaign goals, creative assets (such as images, headlines, and descriptions), and audience signals, Movistar leveraged Microsoft Advertising’s AI to dynamically assemble and optimize ads in real time. The unified approach helped the brand maximize reach, engage high-intent audiences, and streamline campaign management.
“PMax campaigns helped us improve our advertising strategy, allowing us to reach a broader qualified audience and deliver effective results in sales volume and costs."
— Sofía Bustos, Digital Manager, Havas
The results
Movistar Argentina unlocked new growth with Performance Max campaigns, scaling digital sales while keeping costs in check. By tapping into automation and Microsoft Advertising’s broad channel reach, the telco saw a meaningful lift in conversions and overall campaign performance.
- +61% uplift in conversions in Q4 2024 compared to Q3 2024
- +19% increase in click-through rate (CTR) quarter-over-quarter
- +64% growth in sales in Q4 2024 from Q3 2024, achieved at the same cost per acquisition (CPA), as reported by the client
The results highlight the impact of a unified, AI-powered strategy in driving measurable business outcomes.
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