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Case study

Movistar Argentina

September 30, 2025
Three people sitting at a counter in a well-lit cafe. One person on the left holds a drink and has an arm around the person in the middle, who wears a white top. The person on the right, with long hair, is holding a smartphone. The background features hanging lights, plants, and large windows.

The goal

Movistar Argentina, part of the Telefónica Group, a provider of mobile and digital services across the country. In a highly competitive market for mobile phone sales, the brand set out to increase conversions through its online store. To lead this initiative, Movistar partnered with media agency, Havas Argentina, to run digital campaigns focused on driving sales while improving marketing efficiency and return on ad spend (ROAS).

The solution

To meet its growth objectives, Movistar Argentina, in partnership with Aleph, adopted Microsoft Advertising’s Performance Max (PMax) campaigns.

This AI-powered solution enabled the team to automate bidding and targeting across Microsoft’s full suite of advertising channels. By providing campaign goals, creative assets (such as images, headlines, and descriptions), and audience signals, Movistar leveraged Microsoft Advertising’s AI to dynamically assemble and optimize ads in real time. The unified approach helped the brand maximize reach, engage high-intent audiences, and streamline campaign management.

“PMax campaigns helped us improve our advertising strategy, allowing us to reach a broader qualified audience and deliver effective results in sales volume and costs."

— Sofía Bustos, Digital Manager, Havas

The results

Movistar Argentina unlocked new growth with Performance Max campaigns, scaling digital sales while keeping costs in check. By tapping into automation and Microsoft Advertising’s broad channel reach, the telco saw a meaningful lift in conversions and overall campaign performance.

  • +61% uplift in conversions in Q4 2024 compared to Q3 2024
  • +19% increase in click-through rate (CTR) quarter-over-quarter
  • +64% growth in sales in Q4 2024 from Q3 2024, achieved at the same cost per acquisition (CPA), as reported by the client

The results highlight the impact of a unified, AI-powered strategy in driving measurable business outcomes.

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